Wednesday May 30, 2007
| 12:30 – 14:00 |
Arrival of workshop participants |
| 14:00 – 15:30 |
Afternoon session A
Welcome and Keynote Speakers
Welcome – Christos Nikolaou
Welcome from FORTH – Dimitris Plexousakis, ICS-FORTH
Aymard de Touzalin, EU, FET Open, "Complex
Business and Societal Transformation - FET FP7 Research opportunities"
|
| 15:30 – 16:00 |
Coffee Break |
| 16:00 – 17:30 |
Afternoon Session B
Architecture of Global Service Businesses -- Functions, Processes,
and IT
Business viewed from the “Executive
Suite”: tools to satisfy business objectives, KPIs.
Business Process and Business Unit structure. Progress and
Challenges ahead.
Speakers:
Jakka Sairamesh, IBM Research
Scott Sampson, BYU, Marriott School, USA, “Business
Process Design Issues particularly related to Services”
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|
| 17:30 – 18:00 |
Coffee Break |
| 18:00 – 19:30 |
Afternoon session C
Discussion on the topic: “Architecture of Global Service
Businesses”
Discussion Leader: Scott Sampson, BYU, USA
Rapporteur: George Iacovidis
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|
| 20:30 – 23:00 |
Welcome party |
Thursday May 31, 2007
| 09:00 – 10:30 |
Morning Session D
The roles of value propositions and value networks in global
service business architecture.
Speakers:
Christos Nikolaou, U. of Crete et al. “Modeling
value networks – theory and case studies”
David Hales, U. of Bologna, Italy,
"Self-Organising Networks of Services without Money or
Contracts"
Martin Smits, U. of Tilburg, the Netherlands
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|
| 10:30 – 11:00 |
Coffee Break |
| 11:00 – 13:00 |
Morning Session D
Discussion on the roles of value propositions and value networks
in global service business architecture.
Discussion Leader: Paul Maglio, IBM Research
Position Statements
Marina Bitsaki, U. of Crete, "Estimating
value in value networks"
George Iacovidis, U. of Crete, "A
tool for value networks modelling and analysis"
Rapporteur: Marina Bitsaki
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|
| 13:00 – 14:00 |
Lunch in the Hotel |
| 14:00 – 16:00 |
Independent Activities Period & Meeting of the editorial
group for the MIT Press Group |
| 16:00 – 17:30 |
Afternoon Session E
Models and tools to support global service business architecture
and implementation David Cohn, IBM Research “MDBT
“
George Spanoudakis, City University London, UK
Dimitris Karagiannis, U. of Vienna, Austria, “Science
of Services & Modelling – a Challenge?”
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|
| 17:30 – 18:00 |
Coffee Break |
| 18:00 – 19:30 |
Afternoon Session F
Discussion on Models and Tools to bridge the business process
to IT workflow gap
Discussion Leader: David Cohn, Director,
IBM Research, USA
Position Statements
Panos Constantopoulos, AUEB, Greece
Dimitris Plexousakis, U. of Crete and ICS-FORTH
Rapporteur: Mariana Karmazi
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|
| 20:30 – 23:00 |
Dinner at a fish Tavern by the Beach |
Friday June 1, 2007 – Day out of the
Hotel in the mountains of Crete
| 08:00 – 09:00 |
Travel by Bus |
| 09:00 – 10:30 |
Morning Session G
Lifecycle Management of Business Processes. Handling change
and innovation in business structures, networks and processes.
Dynamics, emergence of new business processes especially in
virtual communities. Web services and business processes.
Speakers:
Mike Papazoglou, U. of Tilburg, the Netherlands, “Introduction
to Web-services, Service Oriented Architectures and Business
Processes”
Gianmario Motta, U. of Pavia Italy, “DESIGN
BUSINESS PROCESSES FOR BUSINESS PERFORMANCE An innovative
framework to design performing and sustainable business processes
based on the balance of the key variables of process stakeholder”
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|
| 10:30 – 11:00 |
Coffee Break |
| 11:00 – 13:00 |
Morning session H
Discussion on Lifecycle Management, etc.
Discussion Leader: Mike Papazoglou
Mike Papazoglou, U. of Tilburg, the Netherlands,
“Engineering Services”
P. Kavassalis (Univ. of the Aegean), with T. Dakanalis (Univ.
of Crete), K. Popov (Swedish Institute of Computer Science
- SICS), “Optimize Business
Process Management in low "process specificity"
environments by using Document Engineering (DE) and Social
Network Analysis (SNS) methods”
Rapporteur: Nikos Aggelidakis
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|
| 13:00 – 14:00 |
Lunch |
| 14:00 – 16:00 |
Visit at Zeus’ birthplace (Cave of Diktaion Antron)
|
| 16:00 – 17:30 |
Afternoon Session I
Monitoring business performance - Business Process CRM, data
mining and the business process.
Speakers:
Xu Xiaofei, Harbin Institute of Technology, China,"Performance
Evaluation based Service Model Driven Architecture for the
Lifecycle of Services".
Schahram Dustdar, Technical University of Vienna, Austria,
"Towards monitoring of context-aware
processes and services"
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|
| 17:30 – 18:00 |
Coffee Break |
| |
Afternoon session J
Discussion on Monitoring…
Discussion Leader: Schahram Dustdar
Position statements:
Themis Palpanas, U. of Trento, Italy, "Knowledge
management for the business analyst"
Witold Staniszkis, Rodan Systems, Poland, "Modelling
Business Process Performance"
Rapporteur: Effie Karouzaki
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|
| 19:30 – 20:30 |
Travel by bus back to hotel |
| 20:30 – 22:00 |
Dinner at the Hotel |
Saturday June 2, 2007
| 09:00 – 10:30 |
Morning session K
Quality of Service in Business Processes
Speakers
Giovanni Pignatelli, University of Pavia,
“BUSINESS PROCESS PERFORMANCE KNOWLEDGE BASE A project,
in cooperation with BIP (a fast growing operations consulting
company, part of Engineering conglomerate), that is developing
a knowledge base to support the design of performing processes,
that associates not only the model but also practices of high
performances and overall configuration of business processes”
Ioannis Fikouras, Ericsson, Germany
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|
| 10:30 – 11:00 |
Coffee Break |
| 11:00 – 13:00 |
Morning session L
Discussion on Quality of Service
Discussion Leader: Ioannis Fikouras
Stefano de Panfilis, Engineering, Italy,
«NESSI and NEXOFF »
Rapporteur: Themis Dakanalis
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|
| 13:00 – 14:00 |
Lunch |
| 14:00 – 16:00 |
Indepedent Activities Period & Steering Committee Meeting |
| 16:00 – 17:30 |
Afternoon Session M
Long-Running Business Processes
Speakers
Elias Samaras, CEO, DsTech, Greece, “A
case study of Long-Running Processes: e-passports”
Vassilis Christophides and Dimitris Kotzinos, “A case
study of Long-Running Processes: e-Learning”, ICS-FORTH
and U. of Crete
Yannis Tzitzikas, “A case-study
of Long-Running Processes: Digital Information Preservation”,
U. of Crete and ICS-FORTH
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|
| 17:30 – 18:00 |
Coffee Break |
| 18:00 – 19:30 |
Afternoon session N
Discussion on Long-Running Business Processes
Discussion Leader: Mike Papazoglou
Position statements
Catherine Houstis, U. of Thessaly, Greece, "e-Infrastructures
for 3D Shape Services"
Dimitris Tsigos, CEO, Virtual Trip, Greece
Rapporteur: Michalis Dimitriou
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|
| 20:30 – 23:00 |
Gala Farewell Dinner at the Hotel |
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